Privacy Policy
This Privacy Policy explains how Bobb Dental at Northgate may collect, use, and protect information submitted through our website.
This policy applies to information collected through our website and online contact forms. Patient health information may also be protected under our HIPAA Notice of Privacy Practices.
Overview
Bobb Dental at Northgate values your privacy. This Privacy Policy explains how we may collect, use, store, and protect information you provide when visiting our website, submitting a form, requesting an appointment, calling our office, or communicating with us online.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the website.
Information We May Collect
We may collect information that you voluntarily provide through our website, forms, email links, phone links, appointment requests, or other communication methods.
Contact Information
This may include your name, phone number, email address, mailing address, and preferred method of contact.
Appointment Information
This may include your requested appointment time, service interest, general message, or other details you choose to share.
Website Usage Information
This may include device type, browser type, pages visited, referral source, general location data, and other analytics information.
How We Use Information
Information submitted through our website may be used to respond to your questions, schedule appointments, provide requested information, improve the website experience, manage practice communication, and support general office operations.
- To respond to website inquiries and contact requests.
- To help schedule, confirm, or follow up on appointments.
- To provide information about dental services you request.
- To improve our website, user experience, and online communication.
- To maintain security, prevent misuse, and protect the website.
- To comply with applicable legal, regulatory, or practice obligations.
Online Forms and Health Information
Please do not submit sensitive medical or dental information through general website forms unless the form specifically states that it is intended for that purpose. General contact forms may not be appropriate for urgent, confidential, or highly sensitive health information.
If you are an existing patient and need to discuss your care, treatment, records, billing, or a specific dental concern, please contact our office directly.
HIPAA and Patient Privacy
As a dental practice, certain patient information may be protected by the Health Insurance Portability and Accountability Act, commonly known as HIPAA. This website Privacy Policy is separate from our HIPAA Notice of Privacy Practices.
Our HIPAA Notice explains how protected health information may be used and disclosed for treatment, payment, healthcare operations, and other permitted purposes. You may review our HIPAA Notice of Privacy Practices for more details.
Cookies, Analytics, and Tracking Tools
Our website may use cookies, analytics tools, pixels, tags, or similar technologies to understand how visitors use the site, improve website performance, measure marketing effectiveness, and provide a better user experience.
These tools may collect information such as your browser type, device type, pages viewed, time spent on pages, referring websites, and general interaction data. You can usually adjust your browser settings to refuse or limit cookies, though some website features may not work properly if cookies are disabled.
Third-Party Services
We may use trusted third-party service providers to help operate our website, host online forms, manage appointment requests, analyze website traffic, support communication, maintain security, or assist with marketing and advertising.
These third parties may have access to certain information only as needed to perform services on our behalf. We do not sell patient information.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website. However, no website, email, form, or online transmission method can be guaranteed to be completely secure.
For urgent matters or sensitive health-related concerns, please call our office directly instead of submitting information through a general website form.
How Long We Keep Information
We may retain information submitted through the website for as long as needed to respond to inquiries, provide requested services, support office operations, comply with legal obligations, resolve disputes, and maintain business records.
Children’s Privacy
Our website is intended for general audiences and is not designed to knowingly collect personal information directly from children without appropriate parental or guardian involvement. Parents or guardians should contact our office directly regarding care for a minor patient.
Your Choices
You may choose not to submit personal information through the website. You may also contact our office to request updates to information you have provided, ask questions about our privacy practices, or request that we stop certain non-essential communications where applicable.
Links to Other Websites
Our website may include links to third-party websites, financing providers, patient resources, social media platforms, or other external services. We are not responsible for the privacy practices, content, or security of third-party websites.
Contact Us About Privacy
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact our office.
30 N Gate Station Dr, Suite 302
Marble Hill, GA 30148
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you accept the revised policy.